Support that resolves itself.
Live chat, an AI deflection bot, email & WhatsApp, and a shared agent inbox — on the same platform as your CRM. Every conversation attaches to the same customer record as your deals and invoices.
Free to start · No credit card · One login across the Cobay suite
Deflects the repetitive
The AI bot answers from your knowledge base and hands off only when it genuinely can’t.
INR pricing
Per-org plans in rupees with GST invoices — no FX or enterprise quotes.
Secure by design
Per-org isolation, public-safe widget shapes, data hosted in India.
One Cobay login
CRM · Desk · Sprints — one account across the whole suite.
Deflect the repetitive, resolve the rest — fast.
Live chat widget
Drop one script tag on any site. Anonymous visitors become CRM contacts the moment they share an email.
AI deflection bot
Answers from your knowledge base on chat and email, and hands off to a human only when it genuinely can’t.
Shared agent inbox
Replies, internal notes, assignment, SLAs, macros and statuses — on the same login as your CRM.
Knowledge base
Write an article once; it powers both the self-serve help center and the AI bot’s answers.
CRM-native customer 360
Every ticket sits beside the same contacts, companies, deals and invoices your sales team already uses.
Every channel, one inbox
Live chat, email, WhatsApp, Instagram, Messenger and Slack — all in a single shared inbox.
Flat per organization, per month.
Includes 18% GST. Start free, upgrade when you grow.
For teams starting out.
- Up to 2 agents
- Live chat + AI bot, email channel
- Knowledge base & 3 inboxes
For growing support teams.
- Up to 10 agents · 25 inboxes
- SLAs, business hours, macros & CSAT
- REST API + webhooks
For high-volume support.
- Unlimited agents & inboxes
- WhatsApp, auto-assignment & escalation
- Audit log & priority support
Turn support into your advantage.
Open the agent inbox and connect your first channel in minutes.